Please read these Terms & Conditions carefully before registering or using any service offered by 99spin. By accessing the platform, you agree to be bound by the terms set out below.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and 99spin ("Company", "we", "us", "our"), governing your access to and use of the 99spin platform, including all games, features, promotions, and support services accessible via https://99spin.app and any associated mobile applications (collectively, the "Platform").
By registering an account, accessing the Platform, or placing any wager, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety, together with our Privacy Policy and Responsible Gaming Policy, each of which is incorporated into these Terms by reference.
Access to and use of the 99spin Platform is subject to the following eligibility requirements, each of which must be satisfied at all times:
99spin reserves the right to verify eligibility at any stage and to close accounts and withhold or forfeit funds where eligibility requirements are found not to have been met. Providing false information to circumvent eligibility requirements constitutes a material breach of these Terms.
To access the full features of the 99spin Platform, you must create a registered account. Each individual may hold only one (1) registered account. The creation of multiple accounts by the same individual, whether using different contact details, devices, or payment methods, is strictly prohibited and may result in immediate account closure and forfeiture of balances.
When registering, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your login credentials. 99spin shall not be liable for any loss or damage arising from unauthorised access to your account resulting from your failure to maintain credential security.
You must notify 99spin immediately upon becoming aware of any unauthorised access to or use of your account. You accept full responsibility for all activity that occurs under your account credentials.
All financial transactions on the 99spin Platform are denominated in Malaysian Ringgit (MYR) unless otherwise expressly stated. Supported deposit and withdrawal methods include Touch n' Go eWallet, Boost, Maybank, CIMB, Public Bank, and USDT (cryptocurrency). Available methods are subject to change without notice.
Deposits: Funds deposited are credited to your 99spin wallet following confirmation by the relevant payment processor. 99spin is not responsible for delays caused by third-party payment providers. Minimum deposit amounts are displayed at the point of transaction.
Withdrawals: Withdrawal requests are subject to identity verification. 99spin reserves the right to request supporting documentation before processing any withdrawal. Funds may only be withdrawn to a payment method previously used for deposit, subject to availability. 99spin targets processing of withdrawal requests within one (1) business day, though actual transfer times are subject to the policies of the receiving financial institution.
Deposits and withdrawals made for purposes other than genuine gameplay may be declined, and associated accounts may be suspended pending investigation. 99spin complies with applicable anti-money laundering obligations and reserves the right to report suspicious financial activity to relevant authorities.
99spin offers various promotional bonuses to registered players from time to time, including but not limited to welcome bonuses, reload bonuses, cashback offers, free spins, and loyalty rewards. Each promotion is subject to its own specific terms and conditions, which are published at the time of the promotion and form part of these Terms.
Unless otherwise stated in the specific promotion terms:
All games available on the 99spin Platform are governed by individual game rules which are accessible within each game interface. By participating in any game, you agree to be bound by the applicable game rules.
99spin operates Random Number Generator (RNG) games certified by independent international testing laboratories. Live dealer games are operated by licensed third-party studio providers and are subject to the operational standards of those providers. Return-to-player (RTP) percentages are available within individual game information panels.
In the event of a technical malfunction or system error that affects the outcome of a game, 99spin reserves the right to void the affected round and return staked amounts to players. 99spin's decision on game outcomes affected by technical faults is final.
The following activities are strictly prohibited on the 99spin Platform and may result in immediate account suspension, forfeiture of funds, and referral to relevant authorities:
99spin reserves the right to suspend or permanently close any player account, with or without notice, where:
Where an account is closed due to a confirmed Terms violation, 99spin reserves the right to withhold and forfeit the account balance. In all other cases of account closure, genuine player funds (excluding bonus balances subject to incomplete wagering requirements) will be returned via the original deposit method, subject to completed verification.
All content on the 99spin Platform — including but not limited to software, game assets, graphics, text, logos, trademarks, and the 99spin brand identity — is the exclusive intellectual property of 99spin or its licensed content providers. Nothing in these Terms grants you any right, title, or interest in any such intellectual property.
You may not reproduce, distribute, modify, transmit, or exploit any content from the Platform for any commercial purpose without prior written consent from 99spin. Unauthorised use of 99spin's intellectual property may give rise to legal liability.
To the maximum extent permitted by applicable law, 99spin and its officers, employees, agents, and licensors shall not be liable for:
Nothing in these Terms purports to exclude liability for fraud, gross negligence, or any other liability that cannot be excluded under applicable law. You acknowledge that gambling involves inherent financial risk and that you participate at your own risk.
The collection, processing, storage, and use of your personal data in connection with the 99spin Platform is governed by our Privacy Policy, which is available at /privacy-policy. By using the Platform, you consent to the processing of your personal data as described in the Privacy Policy.
99spin implements industry-standard security measures, including 256-bit SSL encryption, to protect your personal and financial data. Notwithstanding these measures, you acknowledge that no method of electronic transmission or storage is completely secure.
99spin is committed to promoting responsible gaming. We provide the following tools to all registered players, accessible directly through your account settings:
If you believe you or someone you know may have a gambling problem, we strongly encourage you to utilise self-exclusion tools and seek professional support. Further information is available on our Responsible Gaming page.
99spin reserves the right to amend, update, or replace these Terms at any time. Where material changes are made, we will endeavour to provide reasonable notice to registered players via email or an in-Platform notification. Your continued use of the Platform following the effective date of any amendment constitutes acceptance of the revised Terms.
It is your responsibility to review these Terms periodically to ensure you remain aware of the current version. The date of the most recent revision is displayed at the top of this page.
These Terms and any dispute or claim arising out of or in connection with them shall be interpreted in accordance with internationally recognised principles of online gaming regulation. In the event of a dispute, you agree to contact 99spin's customer support team in the first instance to seek an amicable resolution before initiating any formal proceedings.
99spin's decision on matters within its reasonable discretion — including but not limited to game outcomes, bonus eligibility, and account status — shall be final and binding, subject only to manifest error.
If you have any questions, concerns, or disputes relating to these Terms & Conditions, please contact the 99spin support team. Our multilingual support staff (English, Bahasa Malaysia, Chinese) are available 24 hours a day, seven days a week.
📧 Email: [email protected]
Live chat is available via the 99spin Platform and is typically the fastest channel for urgent enquiries. We aim to respond to all email enquiries within 24 hours.
Transparency is a founding value of 99spin — here's what that means in practice.
Every 99spin promotion states its wagering requirement, eligible games, and expiry date clearly and upfront — no hidden conditions buried in footnotes.
Identity verification isn't just a regulatory requirement — it's what ensures your winnings are paid to you, not to someone impersonating you.
99spin commits to reviewing all player disputes in good faith. Our customer support team escalates unresolved issues to senior compliance staff within 48 hours.
Deposit limits, loss limits, and self-exclusion are accessible in every player's account settings — no forms to fill, no waiting periods for immediate self-exclusion.
Age verification is mandatory. 99spin will never knowingly allow a minor to access the Platform, and any account found to have been registered by an underage person will be immediately closed.
When 99spin updates these Terms, we notify registered players and display the revision date prominently. You're always informed before changes take effect.
Now that you're familiar with how 99spin operates, log in to your account or download the app and explore 5,000+ games — all in MYR, all in Malaysia. 21+ only.
🔐 Login to 99spin 📲 Get the App🔞 21+ only. Please play responsibly. Gambling involves financial risk.